Sub-Processor List
PrimePRO may engage and use certain Sub-Processors to provide the PrimePRO Software and Services to you. These Sub-Processors may have access to the Protected Data provided directly by you or to which we may have access to provide the PrimePRO Software and Services to you.
This page provides important information about the identity, location and role of each Sub-Processor. Defined terms used on this page have the meaning given to them in the PrimePRO terms and conditions between you and us.
Sub-Processor | Location | Purpose/Services |
Amazon Web Services | United Kingdom | Application cloud hosting provider and data centre services |
HMRC | United Kingdom | Real time information reporting for use with PrimePAY |
NewRelic | European Union | Infrastructure, performance, and error logging |
Zendesk | European Union (Ireland) | Support ticket management |
MailChimp | United States | Customer mailing and engagement |
Microsoft | United Kingdom | Data storage and development management |
Xero | European Union | Accounting software |
Icetrak | United Kingdom | SMS text services |
European Union (Ireland) | Google Cloud Platform, Maps API | |
Trust ID | United Kingdom and European Union | Identity document checks |
Last updated: July 2023.
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