Navigating Future Trends in the UK’s Temporary Recruitment Market

The recruitment world has changed. Gone are the days of rolodexes and fax machines. Today reflects the digital age, full of more efficient ways of getting things done.

The increase in available technology doesn’t mean that you need to say goodbye to your tried and tested ways of doing things, as recruitment is still the people-centric service it has always been.

It just means that future trends will bring increased technological advancements, focusing on aspects that make the recruitment process for candidates the best it has ever been. Technology is not here to take your job – it’s just here to assist you with how you do your job.

Ready to dive in and discover how to navigate these future trends?

Modernising the Recruiting Processes

Recruitment Software Technology

A modern recruitment CRM offers recruiters a special experience that wasn’t readily available all those years ago.

With the efficiency of recruitment software such as PrimePRO, you are now able to handle candidate registration, compliance, bookings, timesheets, AWR, holiday pay, invoicing, and reporting. With the added function of an HMRC-recognised PAYE payroll system, PrimePAY, you can run your weekly temp payroll too.

With recruitment software technology, it’s easy for any recruiter to complete their to-do list.

The dashboard allows for the tracking of candidate compliance, follow-up phone calls, bookings, SMS replies, and candidate registrations. The best part is, that it can be found all in one place. With the click of a button, you’re signed in, and keeping track of the metrics you need to do your job.

Data-Driven Decisions

Modernising recruiting processes means that when it comes to making those crucial decisions to ensure the growth and survival of your business, you’re never second-guessing or doubting your choices.

The reporting function in PrimePRO allows you to easily report on features such as timesheets so you can analyse the pay and charge rate for each candidate, giving you a better idea of profitability and optimising your pricing strategy. Gross margin reports outline the cost of sales, national insurance, pensions, average percentage markup, and holiday accrual, making it easy for your team to identify cost-saving opportunities and improve financial forecasting.

But perhaps the most important reporting function for your consultants is the bookings and new starter reports. You can keep track of the amount of completed bookings you have had over a period of time, as well as if any have been cancelled or are outstanding. It’s also incredibly useful for your payroll team to double-check who you are paying with the reporting function of new candidate Starters.

This means that you can simply keep track of your agency’s KPIs, and make better decisions to future-proof your business. Data-driven companies are 23x more likely to top their competitors in customer acquisition, about 19x more likely to stay profitable, and nearly 7x more likely to retain customers.

Businesses are moving increasingly towards technology that helps them make data-driven decisions – to keep pace you’ll need to too.

Accessibility & Convenience

Cloud-based software is rapidly replacing on-premise solutions, offering improved accessibility, scalability, and automatic updates.

This not only lends itself nicely to remote working, which is also a growing future trend with over half (58%) of UK employers offering remote work for viable roles in 2023. But it also means that it’s not difficult to scale up and down, allowing you the space and flexibility to grow your team as you see fit.

As a cloud-based software solution, PrimePRO and PrimePAY offer web-based accessibility, meaning you can log on from any device, anywhere, anytime. Your candidates will thank you for the mobile-friendly version, as almost 90% of job seekers use a mobile phone when searching for a job through career pages, job ads, and recruitment applications.

Importance of Candidate Experience

If you want to get good candidates and hold on to them, recruitment software is a
very good place to start. 94% of HR professionals say that software for recruitment improves their hiring process, demonstrating its profound benefits.

At the moment, the UK temporary recruitment landscape is seeing a slowdown in demand and a rise in candidate availability. As well as this, the number of active recruitment agencies in the UK has grown by an average of 27% every year between 2008 and 2018.

This means that as the competitiveness in the agency landscape rises, it’s becoming more crucial to build a good brand reputation and ensure you stand out from the competition.

You can do this by building strong relationships with both clients and candidates and making it easy for them to receive updates, strengthening your agency’s reputation. This is where recruitment software comes in handy.

A good reputation leads to gaining further high-quality clients and candidates, continuing the growth of your business – need we say more?

Candidate Onboarding

Years ago, candidate onboarding involved making several phone calls, meeting
the candidate in person more than once, and a lot of trips back to the fax machine.

Now, thankfully the world offers modern CRM and identity verification technology which means we never have to leave our office chair to make a successful Booking.

PrimePRO simplifies candidate onboarding by allowing you to invite them to register directly through our secure portal. The candidate will then receive a link in their email to complete their onboarding application form, including essential need-to-knows such as their contact details, skills, and compliances.

From there, you can track the candidates’ onboarding process, making sure they complete everything required. If they don’t, it’s easy to send them a reminder from PrimePRO.

Compliant Processes

The compliance requirements for UK employers are increasing and becoming more complex over time, necessitating greater attention and effort from businesses to stay up-to-date and compliant with evolving employment laws and Regulations.

With fines of up to £60,000 per offence for booking out a candidate that doesn’t have the right to work in the UK, your agency needs to get the hire right, not only saving you from financial headaches but also from a reputation disaster.

We know that as a recruiter, you have many compliance items that you need to complete such as right to work, DBS information, C+E licenses, CSCS cards, proof of address, reference checks, and proof of ID… this can all be very time-consuming and increases the risk of human error if you’re completing it all Manually.

But with the digital application form within PrimePRO and the integration with TrustID, using their mobile phone, they can capture necessary documents and a live selfie to complete the verification identity process. Once they have been verified, the candidate can now be booked out to work, completing half of your to do list – all from your seated office desk.

Candidate Management

How you manage your candidates is important for their retention as a candidate with your agency. You’ll want to make it as easy as possible for the candidate to accept or reject new work, as the less complicated it is, the higher the chance is that they will stay with your agency.

In PrimePRO, you can send automated mass-communication text messages, so that your candidates can be easily notified of when a working opportunity is available. All they need to do is reply ‘yes’ or ‘no’, and you’ll be notified of their availability in PrimePRO. Isn’t that great?


So when you’re considering a new CRM, it’s important to consider the key elements that are shaping the future world of world.

Features such as analytics and reporting, web-based accessibility, and strong candidate onboarding and management processes will all help you stand out from the competition to ensure long-term success.

Request a demo of our intuitive CRM and Payroll software and discover how your the agency can reach its full potential.

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Navigating Future Trends in the UK’s Temporary Recruitment Market

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